faqs

Frequently asked question

Once you have successfully customized, you can immediately purchase through our easy-to-use self checkout system.

After placing an order, your design will be sent to our state-of-the-art production facility, where it will be inspected by our design team and quality assurance technicians to ensure that it is ready to enter the printer. Then we arranged for it to be printed and made. Our quality team checks again to verify the quality, and then sends it to the transportation department, where it is hand packed and packed, and then handed over to the carrier for delivery to you.

Cancellation must be completed within a few minutes of placing the order. As our orders will immediately enter our production process. If you want to cancel the order, please contact us immediately after placing the order. We can't guarantee that your order can be cancelled.

Currently, we accept visa, MasterCard, American Express and paypal through online checkout.

Please refer to our return policy.

Shipping: All orders are processed within 2-5 working days after sales Delivery time: Usually 8-14 days or less (we cannot estimate the exact transport time due to the outbreak, but we will send the goods to you as soon as possible). After purchase, you will receive an email confirming the operator name and tracking number. Deliver within 3-5 working days after sales. type of shipping: Ez2diy main carriers (4PX, USPS, UPS, DHL, FedEx, etc.) cooperate to ensure that the products are delivered to you on time and in good condition!

If you have any other questions, please contact customer service or email us support@ez2diy.com . We will help you solve it as soon as possible.

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